A New Normal- Comms and Creative Manager

Location: UK-Remote 
Job Type: Freelance
Salary: £20.00/ph



About Us
We’re a small team of passionate people who are focussed on creating
and sustaining truly inclusive working environments for our clients. We
work across all sectors, and have some incredible clients, like Audible,
Bauer Media, Over the Wall and Transport Focus.
About the role
The role of Comms and Creative Manager is absolutely integral to our
small (but perfectly formed!) team. We’re looking for someone who knows
their way around social media channels, a brilliant storyteller who can
bring to life what we do and how we do it. We also create video podcasts
for some of our clients, and for our own marketing, so a relaxed
communication style and comfort with this wonderful virtual world of
zoom is a must.
We all tend to pitch in on most aspects of work, so whilst your primary
focus will be in social, comms and creative, there are opportunities to
grow and develop wherever you’re interested.
You’ll be articulate, and able to share messages in our company voice –
our brand is really important to us, and informs all the key areas of work
for this role:
Social Media – Planning and Execution:
1. Managing our social channels (Facebook, LinkedIn, Twitter and
2. Working with the team to agree a plan for content each month.
3. Curating and creating content for our social channels.
4. Blogging and vlogging.
Creative Work:
1. Using our brand guidelines to create graphics and short videos to
articulate messages and client feedback.
2. Shaping our video podcasts – taking a brief to understand the
messages we need to get across and providing a framework to
3. Acting as a host and facilitator for our podcasts, building rapport
quickly and putting participants and panellists at ease.
Comms Work:
1. Taking a brief for key messages for clients, drafting email and
presentation content in an appropriate voice and tone for the client.
2. Managing our website – our website is something that’s evolved
over the three years we’ve been up and running, and it would
definitely benefit from a fresh pair of eyes and some new ideas!
About You:
You’ll be creative and articulate, a natural storyteller who gets across
messages in an impactful way. Whilst it would be great to have someone
who has examples of work they can share, we’re not hung up on
qualifications or people who have tonnes of work experience. You could
just as easily demonstrate your skills in this area through your own
personal social media and creative projects. The most important attributes
for a person to do this job are:
1. Real genuine passion for inclusion at work. This isn’t just our work –
equality and inclusion are at the core of who we are as people, so
we really need someone who cares about this as much as we do.
2. An openness to understanding what inclusion and exclusion really
mean -we know that lived experience helps here, and a willingness
to engage in the experiences of others is absolutely vital as well.
Passionate and determined allyship is a part of day-to-day life here – we all want to show up for those who don’t have as much of a voice
as we do.
3. Creativity, innovation, and a willingness to challenge. We want
someone who’ll bring something different to A New Normal. Whilst
this is initially a freelance role, you’ll be a core part of our team. We want to work with someone who really cares about the work we do,
who shares our passion and who brings something different in their
experience or perspective.
Applying for a role with us:
Equality is at the heart of everything we do at A New Normal, and it’s
really important to us that jobs with us are accessible for everyone who
wants to be considered for them. We want to make sure that our selection
processes are as fair as they can possibly be, providing a level playing
field for anyone who wants to come and work with us. We welcome
flexible workers, career-break returners, and those from all walks of life.
If you require any adjustments to an interview process, please feel free to
get in touch with our Founder, Trish (, who
will be happy to talk through any adjustments you need in complete
confidence and make arrangements on your behalf. Adjustments can be
whatever you need them to be, whether that’s around accessibility,
preparation time and space, or just travel expenses to get you to the
interview (or to somewhere to use technology for a remote interview). Let
us know what you need, and we’ll do everything we can to make sure
you’re getting a fair opportunity to succeed.
If you’re interested in the role, please apply by creating an infographic or
a blog to tell us why you think this is the right opportunity for you, and
sending it to our fantastic Business Ops Manager, Kate at
We’ll be short-listing applications in the week commencing 27 September,
and interviews will be held during the first week of October.