Location: BirminghamJob Type: FlexibleSalary: Competitive
Front of house staff ensure a seamless and quality customer experience for guests at venues including restaurants, bars and gastropubs.
They manage bookings, greet guests, escort them to tables and are there to resolve any customer issues or complaints.
Front of house managers and supervisors are also responsible for overseeing teams of staff with tasks including rostering and performance appraisals.
This detailed guide offers everything you need to know about front of house roles, including a job description, information about current salaries and essential qualifications and skills needed.
To translate the job description into simple language, here is a list of the tasks and responsibilities that front of house staff will deliver in an average working week;
Aside from industry experience such as specific food or beverage knowledge, the following are the softer skills required for front of house staff.
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